Last Updated on 08/08/2024
The key elements of the DClinPsy peer & stakeholder observation system are outlined below. This should be used in conjunction with the peer/stakeholder observation feedback sheet.
Ethos
- The peer & stakeholder observation system is based on the idea that anyone can observe anyone else.
- The aim of observation is to help develop the process of learning (use of learning aids, interactive/didactic style, and achievement of learning outcomes) and is not about advising on the content of the session.
- The aim of observation is: to help individual facilitators develop their skills and sessions; to help us develop a better understanding of learning across the programme, and to share best practice.
- Being observed when facilitating learning is intended to be helpful development-focused process rather than something that should be seen as judgemental or anxiety-provoking.
Organisation of the peer observation system
- Peer observation of learning will be co-ordinated by the Curriculum Tutor and by the programme co-ordinator for governance.
- Every member of the programme team who facilitates learning, should be observed at least once each academic year. In addition, at least 10% of external facilitators should be observed every year.
- If an external facilitator requests to be observed, the course will do their best to facilitate this.
- Sessions run by external facilitators are nominated for observation by the Curriculum Tutor, or staff who express an interest in the subject/observing. When selected, the facilitators of those sessions should be informed with as much notice as possible (by the programme coordinator) and sent information about the peer observation process.
- Other stakeholders of the programme are also encouraged to become observers, and the programme provides training in conducting observations to those interested. Newly trained observers will be invited to shadow and /or conduct their first observations in tandem with a member of programme staff.
- Observations should last for a minimum of one hour.
The process of observation & feedback
- Prior to the session (on the day) the observer and facilitator should meet briefly to discuss the observation. The observer should be given a copy of the lesson plan for the session. The pre-observation conversation should include:
- The overall context of the session and what the facilitator is aiming to achieve (including the learning outcomes for the session or observed section), and
- Some information about what area(s) the facilitator would most value feedback in.
The observer should use the information to complete the first part of the observation feedback sheet.
- At the start of the observation, the observer(s) should introduce themselves to the trainees and explain why they are there.
- During the observation the observer should not take any active part in the session. They should make notes on the observation feedback sheet.
- At the end of the session (or at a convenient break after the observation is complete) the facilitator and observer(s) must meet so that the feedback on the session can be given, and to complete the final page of the feedback sheet.
- The observer must then return the feedback sheet to the programme office.
Points to remember when you are debriefing:
- Focus on behaviour rather than the person.
- Be specific.
- Give feedback as soon as possible after the event.
- Feedback should be confidential unless otherwise agreed.
- Give positive feedback first.
- Be aware of the balance between positive and constructive feedback.
- What is important is how and when you give feedback not just a matter of what you say.
- Always allow those being debriefed to say something about their session first before you give feedback.
- Make sure facilitators have the opportunity to highlight problems and possible solutions first.
- Effective feedback should be focused on the amount of information that the receiver can make use of rather than the amount you feel capable of giving.
Peer observation feedback sheet
Peer and stakeholder observation guidelines