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About Radka
Professor Radka Newton is a Personal Chair at Lancaster University where she has been pioneering Design Thinking integration into business and management learning. Radka’s passion is not only to immerse her students into designer mindset but she also challenges her fellow educators to develop design as their approach to transforming education for better. Her holistic and human-centred approach to University experience has been globally presented a scholarly research but also as a practical method that has enhanced many global institutions in their desire to make things better for students and staff.
Radka has a wider commitment to the innovation of Higher Education sector and in 2019 she co-founded a global network Service Design in Education developing a community of practice for educators open to experiment and try new ways of understanding the complex HE environment. The network runs a bi-annual EDUJAM design challenge in collaboration with Victoria and Albert Design Museum in Dundee encouraging educators to immerse themselves in co-designing the future of global education. Her current scholarship focuses on the application of service design principles to the Higher Education sector transformation addressing a need to incorporate the student voice into curriculum design whilst ensuring efficient and effective leadership practices.
Please, send your feedback on the IPR method to r.newton@lancaster.ac.uk
References
Baranova, P., Morrison, S., & Mutton, J. (2011). Enhancing the student experience through service design: The University of Derby approach. Perspectives: Policy and Practice in Higher Education, 15(4), 122-128.
Huang, Y., & Hands, D. (2022). Design Thinking for New Business Contexts. Springer Books.
Kimbell, L. (2014). The service innovation handbook: Action-oriented creative thinking toolkit for service organizations. BIS publishers.
Kuzmina, K., Bhamra, T., & Triminghan, R. (2012). Service design and its role in changing education. Miettinen, S., Valtonen, A.(eds.), 27-36.
Madden, H., & Walters, A. (2016). Using an action research approach to embed service design in a higher education institution.
Sangiorgi, D., & Prendiville, A. (Eds.). (2017). Designing for Service: key issues and new directions. Bloomsbury Publishing.
Stickdorn, M., Hormess, M. E., Lawrence, A., & Schneider, J. (2018). This is service design doing: applying service design thinking in the real world. “ O’Reilly Media, Inc.”.
Stickdorn, M., Hormess, M. E., Lawrence, A., & Schneider, J. (2018). This is service design doing: applying service design thinking in the real world. “ O’Reilly Media, Inc.”.
Visser, F., Stappers, P., Van der Lugt, R., & Sanders, E. (2005). Context mapping: Experiences from practice. CoDesign, 1(2), 119-149.