{"id":342,"date":"2026-07-25T05:11:11","date_gmt":"2026-07-25T05:11:11","guid":{"rendered":"https:\/\/wp.lancs.ac.uk\/culcom\/?page_id=342"},"modified":"2026-07-25T05:14:42","modified_gmt":"2026-07-25T05:14:42","slug":"past-talks-2023-24","status":"publish","type":"page","link":"https:\/\/wp.lancs.ac.uk\/culcom\/past-talks\/past-talks-2023-24\/","title":{"rendered":"Past talks 2023\/24"},"content":{"rendered":"<p><strong><span style=\"font-family: arial, helvetica, sans-serif\">Kyriaki Koukouraki on intercultural competence and the future of work<\/span><\/strong><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">On 21 November 2023, CULCOM hosted a talk by <a href=\"https:\/\/www.kcl.ac.uk\/people\/kyriaki-koukouraki\">Kyriaki Koukouraki<\/a> on &#8216;Intercultural competence and the future of work&#8217;.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-124\" src=\"http:\/\/wp.lancs.ac.uk\/culcom\/files\/2023\/11\/Picture2-300x133.png\" alt=\"\" width=\"300\" height=\"133\" srcset=\"https:\/\/wp.lancs.ac.uk\/culcom\/files\/2023\/11\/Picture2-300x133.png 300w, https:\/\/wp.lancs.ac.uk\/culcom\/files\/2023\/11\/Picture2-1024x455.png 1024w, https:\/\/wp.lancs.ac.uk\/culcom\/files\/2023\/11\/Picture2-768x341.png 768w, https:\/\/wp.lancs.ac.uk\/culcom\/files\/2023\/11\/Picture2-1536x682.png 1536w, https:\/\/wp.lancs.ac.uk\/culcom\/files\/2023\/11\/Picture2-2048x909.png 2048w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">In an environment that on the one hand is increasingly globalising and becoming more and more interconnected and on the other hand also becoming increasingly fragmented and polarised, intercultural competencies are a major asset for future generations which want to thrive in a global environment within and outside their workplace.\u00a0This presentation aims at describing what intercultural competencies, i.e. skills, attitudes and knowledge are and how developing those can foster transformative change towards an inclusive, equitable and ultimately more positive workplace culture.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"><em>Kyriaki is Lecturer in EAP &amp; Cultural Competency Education at King&#8217;s College London. Currently, she is researching the impact, but also the interference of cultural aspects in languages and subsequently language teaching and learning as well as studying the required intercultural competencies for HE professionals and students. She is also a member of The World Council on Intercultural and Global Competence.<\/em><\/span><\/p>\n<p><strong><span style=\"font-family: arial, helvetica, sans-serif\">Emma Brooks on intercultural healthcare through a multilingual lens<\/span><\/strong><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">On 19 March 2024, CULCOM hosted a talk by <a href=\"https:\/\/profiles.ucl.ac.uk\/49654-emma-brooks\">Emma Brooks<\/a> titled <em>\u2018Because I&#8217;m coming from outside and they\u2019re coming from outside, I&#8217;m sort of a bridge&#8217;<\/em> Exploring (intercultural) healthcare through a multilingual lens.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-138\" src=\"http:\/\/wp.lancs.ac.uk\/culcom\/files\/2024\/03\/Picture1-300x169.jpg\" alt=\"\" width=\"300\" height=\"169\" srcset=\"https:\/\/wp.lancs.ac.uk\/culcom\/files\/2024\/03\/Picture1-300x169.jpg 300w, https:\/\/wp.lancs.ac.uk\/culcom\/files\/2024\/03\/Picture1-768x432.jpg 768w, https:\/\/wp.lancs.ac.uk\/culcom\/files\/2024\/03\/Picture1.jpg 960w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">Discussions surrounding migration and health in the UK frequently frame language as a barrier to care, with a range of interpreting and translation solutions <a href=\"https:\/\/www.england.nhs.uk\/wp-content\/uploads\/2018\/09\/guidance-for-commissioners-interpreting-and-translation-services-in-primary-care.pdf\">posited as means of bridging<\/a> the conceptualised divide. Yet, the linguistic diversity of the NHS workforce remains a largely unrecognised and under-utilised resource, despite an increase in the number of international healthcare professionals, whose repertoires often mirror those of local diasporic communities. Informed by an understanding of language as a fluid and dynamic practice, I adopt a <a href=\"https:\/\/academic.oup.com\/applij\/article\/39\/1\/9\/4566103\">translanguaging approach<\/a>, to investigate the (dis)advantages that linguistic flexibility could be said to bring in terms of comprehension, well-being and equitable care. I draw on ethnographic observations of medical consultations in a London hospital and explore everyday experiences of multilingual NHS professionals, collated through in-depth interviews. In doing so, I hope to highlight the extent to which individuals (feel able to) draw on personal linguistic repertoires, the pragmatic decisions behind employing additional resources and some potential for (un)anticipated consequences.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"><em>Emma is Lecturer in Language Learning and Intercultural Communication at University College London. Her research interests include translanguaging, (intercultural) professional communication, superdiversity and the dominance of English as a global language: with a particular interest in linguistic ethnography and the role of language in facilitating (in)equalities.<\/em><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Kyriaki Koukouraki on intercultural competence and the future of work On 21 November 2023, CULCOM hosted a talk by Kyriaki Koukouraki on &#8216;Intercultural competence and the future of work&#8217;. In an environment that on the one hand is increasingly globalising &hellip; <a href=\"https:\/\/wp.lancs.ac.uk\/culcom\/past-talks\/past-talks-2023-24\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1699,"featured_media":0,"parent":337,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-342","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wp.lancs.ac.uk\/culcom\/wp-json\/wp\/v2\/pages\/342","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wp.lancs.ac.uk\/culcom\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wp.lancs.ac.uk\/culcom\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wp.lancs.ac.uk\/culcom\/wp-json\/wp\/v2\/users\/1699"}],"replies":[{"embeddable":true,"href":"https:\/\/wp.lancs.ac.uk\/culcom\/wp-json\/wp\/v2\/comments?post=342"}],"version-history":[{"count":3,"href":"https:\/\/wp.lancs.ac.uk\/culcom\/wp-json\/wp\/v2\/pages\/342\/revisions"}],"predecessor-version":[{"id":348,"href":"https:\/\/wp.lancs.ac.uk\/culcom\/wp-json\/wp\/v2\/pages\/342\/revisions\/348"}],"up":[{"embeddable":true,"href":"https:\/\/wp.lancs.ac.uk\/culcom\/wp-json\/wp\/v2\/pages\/337"}],"wp:attachment":[{"href":"https:\/\/wp.lancs.ac.uk\/culcom\/wp-json\/wp\/v2\/media?parent=342"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}