User Experience in the Library

On the 2nd July 2015, Library staff left the Library and our offices to attend a day conference about using ethnographic research to better understand User Experience (UX).

We learned from Andy Priestner and Georgina Cronin, who shared with us methods and experiences of studying the behaviour of library users.

It was a truly fascinating day, and we’re now thinking about how we can employ some of the methods and ideas to get a richer picture of how people use the Library.

You can see tweets from the day at #uxlanc.

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