Last Updated on 08/08/2023

If trainees are experiencing crises and need extra support outside of the above support systems, they should approach one of their individual tutors in the first instance or, in an emergency, another member of staff who is present within the university.

There are a number of sources of help and various types of provision that can be made. For example, if necessary, you can discuss compassionate leave arrangements with the Clinical Director, or even intercalation periods from the programme. If a trainee is absent for four weeks or more, the university follows an intercalation process which provides a pause in training without affecting a trainee’s registration. This is arranged alongside liaison with the trainee’s employer and includes sickness absences (over four weeks) and maternity leave, as well as other kinds of absence. The university also provides a confidential counseling service; it is usually only a matter of days to obtain an appointment.

Lancaster University counselling service

The employing trust provides assistance in times of crisis and help can be sought from the trust’s human resources department, Well Service Website, and employee assistance programme. In addition, where appropriate, the Clinical Director can refer the trainee to the trust’s occupational health service.

LSCFT Employee Assistance Programme

Health Assured on free phone: 0800 030 5182 or via the On-line Health Portal @ www.healthassuredeap.co.uk Username: Lancashire, Password: Care.

LSCFT Well Service Website

We are pleased to share with all staff the Staff Health and Wellbeing website. The website has been designed in collaboration with the ICS and provides a holistic repository for staff health and wellbeing information, tools and resources.
This website is accessible to staff, 24 hours a day, 7 days a week and can be used to access immediate support or to find out how you can make positive healthy changes to your lifestyle.
Website: www.lscwellservice.co.uk
Username: LSCFTWELL

Occupational Health Employee Assistance Program

If you wish to access our Employee Assistance Programme please call 0800 028 0199. This provides 24/7 telephone support, advice and information to help with your mental health and wellbeing. You can receive independent confidential counselling support.